SAP Middle East Jobs 2022 Apply For Functional Delivery Consultant Jobs in Dubai ,United Arab Emirates

SAP Fieldglass – Functional Delivery Consultant – UAE

Requisition ID: 357193
Work Area: Consulting and Professional Services
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 – 10%
Location: Dubai, Dubai, AE, 118353

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality, and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

SAP Fieldglass was “born cloud” and we are considered one of the forerunners of today’s highly successful cloud delivery model. We provide a cloud-based Vendor Management System (VMS) to manage contingent workforce and services procurement programs.

More than 300 customers leverage the SAP Fieldglass solution to gain visibility into their external workforces, including contingent labor, services managed through Statements of Work, and independent contractors while optimizing spending, quality, compliance, and efficiency. With an open, collaborative culture and an entrepreneurial spirit, we are keen to hire those with a can-do attitude to help keep us at the top of our industry!

Role description:

We are currently seeking a Senior (Functional) Delivery Consultant (FDC) in our EMEA/MEE Delivery organization to deliver software implementation services to our customers. As a Functional Delivery Consultant, you will be a subject matter expert in the SAP Fieldglass application and drive functional design consultation through a deep understanding of our customer’s business problems/ requirements, goals, and objectives. You will also present recommendations/ solutions based on industry best practices and the best use of the application and its functionalities.

Through the projects, you will engage with the Project Delivery Consultant, Project Sponsor, and various other cross-functional teams, in addition to the customer project team and third-party SAP partners. You will ensure activities and tasks are executed to plan, and any risks or issues are proactively identified, mitigated, and resolved wherever possible. You will work closely with functional and technical leads from the customer/ third partner SAP partner project teams to drive design and configuration decisions.

You will develop and maintain positive working relationships, both internally and externally.

Responsibilities:

Work with an assigned Project Delivery Consultant to present leading practice workflows to customers and respond to customer goals and objectives.
Independently lead business requirements gathering sessions and design workshops with customers and/or SAP partners. Drive design workshops through the use of consulting techniques and seek to understand customers’ business problems.
Ensure that client configuration and business requirements documents are accurate, complete, and signed off by the client.
Configure the test and production environments based on the agreed solution design; manage data uploads and conduct client demonstrations as needed.
Organize and participate in user acceptance testing/ unit testing at the customer site where required.
Drive management of an issues log, and proactively troubleshoot identified issues to resolution.
Proactively analyze, identify, communicate, and reconcile gaps in customer data while remaining aware of project milestones.
Anticipate and identify gaps in the quality or quantity of customer data and ensure data fit the formats required; complete test uploads, review error logs and resolve accordingly.
Input into test to production cutover activity planning.
Actively contribute to product knowledge through self-study, meeting attendance, and project participation.
Take accountability and responsibility for deliverables and milestones within the project and provide proactive updates to the Project Delivery Consultant.
Conduct Design Reviews to identify and mitigate potential issues before they materialize.
Take ownership to support other Project Delivery Consultants’ development by acting as a role model, providing coaching and mentoring, and proactively addressing improvement potentials.

We’re looking for:

Minimum 4 years experience in software implementation, preferably within a technology organization supporting cloud-based applications, where functional business consulting was required.
Software implementation/ consultation experience, ideally in procurement/HMX, with a proven record of having worked with customers in the Middle East.
Experience in deploying Internal and/or External Workforce Management or related Procurement processes and solutions.
Experience in outcome-driven cooperation with customer and partner subject matter experts and IT teams.
General understanding of SAPs solution portfolio.
Proficient Excel skills, including Pivot Tables, V-Lookups, and macros; exposure to Visual Basics, Intermediate knowledge of Microsoft Word, PowerPoint, and Visio.
Experience in SQL queries is desirable.
Awareness of the various internet browsers (IE, Edge, Chrome, Firefox, etc).
Bachelor’s degree in Computer Science, Information Technology Services, or equivalent.
Exceptional written and verbal communication skills with the ability to provide consultation to partners and customers while managing expectations.
Self-motivated to deliver efficient and effective business outcomes and ensure customer success. Ability to manage several projects in parallel.
High-quality professional standards in documentation, presentations, project approach, and ways of working.
Highly organized with strong time management and the ability to multitask and prioritize in a fast-paced culture.
Strong analytical and problem-solving skills.
Since we are an international team, we require fluent English language skills to communicate with our global teams (additional European language skills would be advantageous).
As our clients also value personality, you should have the flexibility and willingness to travel approximately 10% of the time.

Specialist Customer Success Partner – SAP Academy for Customer Success – UAE

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Who you’ll become

Specialist Customer Success Partner (S-CSP) Responsibilities:

Daily management of assigned Cloud customer accounts. This includes account management strategies, developing and managing engagement and expansion plans, and delivery of Cloud Success Services to ensure consumption and product adoption growth within assigned customers. The focus of this position is twofold; to maximize the ROI customers receive from their investments in SAP cloud products and to promote revenue growth and renewal protection, which positively impact SAPs business performance. Your end-goal? To help companies of all sizes solve their unique challenges – and run simpler.

As an S-CSP within the SAP Academy for Customer Success, you will be responsible to:

Successfully complete a 9-month learning-apply program that enhances your support into the sales role, a critical customer-facing function within our dynamic Cloud Services Success (CSS) organization.
Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
Receive onboarding in your local market with on-the-job training and mentoring by a senior S-CSP professional in the field. You will have the opportunity to work both behind the scenes and directly with customers
The program will enrich your knowledge of SAP and CSS and give you the professional experience to be ready to serve our customers. Upon successful completion of the program, you will move into a direct customer-facing S-CSP role in your market and continue to receive mentoring and coaching support to accelerate your growth. Specialist focus areas: Customer Experience (CX), Human Experience Management (HMX), S4/RISE, Digital Supply Chain (DSC), and, Procurement (ISBN)

What you’ll bring

Bachelor equivalent
2-3 years of work experience with a proven record of supporting customers and business transformation, preferably from consulting or account management that includes resolution and escalation management.
Multi-dimensional experience: the global experience, leadership role, athletics, entrepreneurial/self-starter, volunteerism, music.
Strong communication skills including fluency in English and the local language.
Proficient interpersonal skills including, passion, curiosity, collaborative working style, effective listening skills, professional presence, and empathy.
Demonstrated ability to collaborate across diverse stakeholders and business functions.
Strong Business Acumen including demonstrated knowledge of business processes and/or industries.

About SAP Academy for Customer Success

The SAP Academy for Customer Success is a world-class training program that develops our next-generation workforce by delivering an energizing and inspiring experience within a globally diverse environment. This dynamic 9-month program builds a foundation to jump-start your career at SAP.

Join us for the opportunity of a lifetime, to develop a global peer network, partner and engage with customers to help solve their unique business challenges, and leverage world-class cloud-based products and services, all while earning a great salary and benefits.

#SAPAcademyforCustomerSuccess #SAPSCSPProgramG2 #theSAPAcademy

We thoroughly reviewed the possibility of returning to in person and due to the unpredictable global situation, the classroom portion of the program will remain 100% virtual in 2023.  Should these global factors positively shift, there is a slight chance a small portion of the program could be held in San Ramon, California in late Q3 of 2023.  This decision will be made in Q1 2023.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for databases, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with the inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 352143

Work Area: Sales

Expected Travel: 0 – 100%

Career Status: Graduate

Employment Type: Regular Full Time

Additional Locations: #LI-Hybrid.

Job Segment: ERP, Cloud, SAP, Supply Chain, Technology, Customer Service, Operations

Sales Account Executive

Requisition ID: 351796

Posted Date: Sep 13, 2022
Work Area: Sales
Career Status: Graduate
Employment Type: Regular Full Time
Location:  Dubai, AE, 118353

Sales Account Executive Responsibilities:

The Account Executive’s primary responsibilities include prospecting, qualifying, selling, and closing new businesses to existing and net new customers. The Account Executive brings a point of view to Customer engagement; uses all resources to solve customer problems with appropriate SAP products. Your end-goal? To help companies of all sizes, solve their unique challenges – and run simpler.

As a Sales Account Executive within the SAP Academy for Customer Success, you will be responsible to:

Successfully complete a 9-month learning-apply program that enhances your support into the sales role, a critical customer-facing function within our Customer Success Board Area.

Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.

Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.

Receive onboarding in your local market with on-the-job training and mentoring by Senior Account Executives in the field. You will have the opportunity to work both behind the scenes and directly with customers

The program will enrich your knowledge of SAP as well as give you the professional experience to be ready to serve our customers. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth. Sales focus areas: Industry Account Executive (IAE), Solution Specialist, MidMarket Sales Executive (MMSE)

What you’ll bring

Bachelor equivalent

• 2-3 years work experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to software/technology solutions.
• Multi-dimensional experience: the global experience, leadership role, athletics, entrepreneurial/self-starter, volunteerism, music.
• Strong communication skills including fluency in English and the local language.
• Proficient interpersonal skills including, passion, curiosity, collaborative working style, effective listening skills, professional presence, and empathy.
• Demonstrated ability to collaborate across diverse stakeholders and business functions.
• Strong Business Acumen including demonstrated knowledge of business processes and/or industries.

About SAP Academy for Customer Success

The SAP Academy for Customer Success is a world-class training program that develops our next-generation workforce by delivering an energizing and inspiring experience within a globally diverse environment. This dynamic 9-month program builds a foundation to jump-start your career at SAP.

Join us for the opportunity of a lifetime, to develop a global peer network, partner and engage with customers to help solve their unique business challenges, and leverage world-class cloud-based products and services, all while earning a great salary and benefits.