Concentrix UAE Jobs 2022 Apply Online For Customer Service Advisor Jobs in Abu Dhabi. Get Government free Jobs Alert in Abu Dhabi. Current Concentrix UAE United Arab Emirates Jobs. Latest Concentrix UAE Jobs in UAE. Concentrix UAE Jobs Careers. Concentrix UAE Careers Employment News 2022.
Candidates who are preparing for Concentrix UAE Jobs Employment in UAE. We want to tell them that lots of jobs are available on the Concentrix UAE Careers website. Job seekers can make here Concentrix UAE Jobs Search according to their ability and grow their career with Newest 2022 Concentrix UAE Jobs Opportunity.
Concentrix UAE Jobs 2022 – Careers for Customer Service Advisor Jobs in Abu Dhabi
Concentrix UAE Jobs 2022:- Concentrix UAE has published a Jobs notification for Customer Service Advisor Position. Candidates Interested In Taking Jobs At Concentrix UAE Can Apply For This Customer Service Advisor Vacancy Position. The location of this Customer Service Advisor Position in UAE.
All the candidates who want to apply for this job can apply according to their qualifications before the last date. According to this Concentrix UAE Notification 2022, the salary for the post of Customer Service Advisor is going to be AED 6,910.00-22,000.00 monthly.
Concentrix UAE Job description related to this Customer Service Advisor Post like Job request number, Job Location, Educational Qualification, age limit, Salary, and Other benefits provided in detail below. You should check all details before applying.
Concentrix UAE Jobs Recruitment Details:
| Name Of Organization |
Concentrix |
| Job Profile |
Customer Service Advisor |
| Job Type |
Company Jobs in UAE |
| Salary |
AED 6,910.00-22,000.00 Monthly |
| Job Location |
Abu Dhabi, United Arab Emirates |
| Employment Type |
Full Time |
Job Description Concentrix UAE Vacancy:
Customer Service Advisor
Essential Functions/Core Responsibilities
• Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
• Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate
• Identify and maximize selling and cross-selling opportunities.
• Identify customer problems and offer appropriate solutions.
• Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
• Participate in Outbound calling programs and other projects and activities when required.
• Handling projects and tasks whenever required and asked by the management.
• Perform customer transactions accurately and in an efficient manner.
Required Education, Skills and Qualifications
• Min. 1 year call/contact center experience within banking, financial, insurance or healthcare sector, preferably telephonic.
• A bilingual fluent English (B2 Level+) and Arabic speaker.
• Good communication and interpersonal skills.
• Competent use of PC, must be good at MS Excel formulas.
• Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor’s degree.
• Cheerful personality, always with a smile.
• Empathetic, patient and courteous in approach.
• Pleasant telephone etiquette and someone who loves to speak over the phone.
• Presentable with a positive, proactive and professional approach.
• Tolerance for repetitive work in a fast-paced, high production work environment.
• Results driven, enthusiastic, attention to detail and dependable – someone who is eagerly looking to learn the tricks of the trade for their future.
• Open to work – 8 hours a day, any 5 days a week in rotational shifts, as per department requirements and be ready to be molded for a suitable role internally, as time progresses.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Way of Apply For Concentrix UAE Careers:
Candidates who want to apply for Concentrix UAE Jobs for Customer Service Advisor Post. You can fill out the application form as per the information given below.
- Visit the official website of Concentrix UAE online portal.
- Click on the option of Concentrix UAE Careers.
- After then will get Concentrix UAE Jobs Notification List 2022.
- You will be able to apply for yourself by clicking on suitable jobs.
- You can click on the below Direct Link to Apply for this job post.
Concentrix UAE Jobs 2022 – Apply Now
Concentrix UAE Jobs 2022 – Careers for Contact Center Team Leader (Bank) Jobs in Dubai
Concentrix UAE Jobs 2022:- Concentrix UAE has published a Jobs notification for Contact Center Team Leader (Bank) Position. Candidates Interested In Taking Jobs At Concentrix UAE Can Apply For This Contact Center Team Leader (Bank) Vacancy Position. The location of this Contact Center Team Leader (Bank) Position in UAE.
All the candidates who want to apply for this job can apply according to their qualifications before the last date. According to this Concentrix UAE Notification 2022, the salary for the post of Contact Center Team Leader (Bank) is going to be AED 5,750.00-12,000.00 monthly.
Concentrix UAE Job description related to this Contact Center Team Leader (Bank) Post likes Job request number, Job Location, Educational Qualification, age limit, Salary, and Other benefits provided in details below. You should check all details before applying.
Concentrix UAE Jobs Recruitment Details:
| Name Of Organization |
Concentrix |
| Job Profile |
Contact Center Team Leader (Bank) |
| Job Type |
Company Jobs in UAE |
| Salary |
AED 5,750.00-12,000.00 Monthly |
| Job Location |
Dubai, United Arab Emirates |
| Employment Type |
Full Time |
Job Description Concentrix UAE Vacancy:
ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES
Manage the daily operations and admin as assigned but not limited to
- Effectively managing Emails, paperwork, leave requests, planning, scheduling meetings, taking minutes, monitoring performance, reporting and many other organizational tasks.
- Actively involved on client calls and ensuring that updates are timely communicated to the team.
- Working with colleagues to effectively run the Contact Centre operation.
- Interviewing and hiring of appropriate candidates, as needed.
- Preparing reports and analyze data to self-understand and assist in management decisions.
Lead and motivate the team
- Providing supervision and motivation of staff to foster competitive performance.
- Ensuring efficient and productive handling of inbound call volumes.
- Ensuring that staff has the necessary information, knowledge, and training to efficiently perform all job responsibilities.
- Maintaining knowledge of all programs/projects the inbound unit supports.
- Assisting staff with questions pertaining to the products and services offered by the client.
- Receiving and responding promptly and accurately to all customer inquiries and complaints via telephone that have escalated to the supervisory level.
- Institute creative & innovative Rewards & Recognition activities for enhancing team performance and motivation.
- Fostering career advancement of the team members within the project or lateral movement.
Manage performance
- Ensuring that all key metrics of performance as per the Client SLA are met and exceeded through regular call monitoring, observed listening, live chat for query handling and on call assistance.
- Set objectives and clearly communicate goals and targets that needs to be met every month.
- Providing ongoing guidance, training, coaching, mentoring and motivation to staff to ensure exceptional performance and maximum utilization of resources.
- Monitoring and assessing staff performance and administer feedback daily, monthly and yearly.
- Monitoring, reviewing and providing regular feedback to staff on the quality and quantity of work produced.
- Assessing staff capabilities and identifying appropriate development and training opportunities.
- Setting the appropriate expectations of conduct and professionalism through example.
- Managing people metrics within the team eg. attrition, absenteeism, schedule adherence etc.
- Working with other supervisors and management team members to support advisors and maximize customer satisfaction.
Client Management
- Effectively managing and strengthening relationship with the Client representative/s.
CANDIDATE PROFILE
Firstly, you are a people person and a reliable teammate. You are adaptable and a clear communicator, able to tailor your approach dependent on each individual team member. You have a passion for customer service and getting it right for our client/s.
• You have 2+ years of Team Leader experience in Customer Service in exceeding metrics and leading individuals to success within a Bank / Financial institution.
• A bilingual fluent English and native Arabic speaker.
• Strong communication and interpersonal skills.
• Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor’s degree.
• You infuse joy and humor wherever possible, making work genuinely fun for yourself and those around you.
• Analytical, efficient and thorough.
• Proficiency with technology, especially computers, software applications, and phone systems.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characterist
Way of Apply For Concentrix UAE Careers:
Candidates who want to apply for Concentrix UAE Jobs for Contact Center Team Leader (Bank) Post. You can fill out the application form as per the information given below.
- Visit the official website of Concentrix UAE online portal.
- Click on the option of Concentrix UAE Careers.
- After then will get Concentrix UAE Jobs Notification List 2022.
- You will be able to apply for yourself by clicking on suitable jobs.
- You can click on the below Direct Link to Apply for this job post.
Concentrix UAE Jobs 2022 – Apply Now
Concentrix Jobs 2022 – Careers for Business Setup Advisor Jobs in Dubai
Concentrix Jobs 2022:- Concentrix has published a Jobs notification for Business Setup Advisor Position. Candidates Interested In Taking Jobs At Concentrix Can Apply For This Business Setup Advisor Vacancy Position. The location of this Business Setup Advisor Position in UAE.
All the candidates who want to apply for this job can apply according to their qualifications before the last date. According to this Concentrix Notification 2022, the salary for the post of Business Setup Advisor is going to be AED 10000.00-14500.00 monthly.
Concentrix Job description related to this Business Setup Advisor Post likes Job request number, Job Location, Educational Qualification, age limit, Salary, and Other benefits provided in details below. You should check all details before applying.
Concentrix Jobs Recruitment Details:
| Name Of Organization |
Concentrix |
| Job Profile |
Business Setup Advisor |
| Job Type |
Hotel Jobs in UAE |
Salary
|
AED 10000.00-14500.00 Monthly |
| Job Location |
Dubai Vacancy |
Job Description Concentrix Vacancy:
Business Setup Advisor – Dubai
Post Date: 25 Jul 2022
Requisition #: R1324589
Location: Dubai, United Arab Emirates
Job Type: Contact Center
Please access the link below for the recruitment data protection notice, applicable for the region where you are applying, or access our Privacy Notice at the bottom of the page if you don’t see the region where you are applying.
Essential Functions/Core Responsibilities
· Generation of revenue by selling the company’s products and services.
· Achievement of the agreed revenue targets.
· Acquisition of clients and management of relationships with them (new & existing) by providing appropriate advice/service.
· Conduct and management of various focused activities to achieve the target.
· Ensure awareness of periodic changes to government policies, laws, regulations, processes, requirements, and their resulting impact on cost/service delivery/business decisions.
Candidate Profile
Educational background:
MBA/Graduate in business, marketing or related field, with min. 1 year of sales experiences preferably in a business setup company or real estate.
Skills:
· Communication Skills, both verbal and written
· Planning & Time Management
· Direct Marketing
· Delivery of a well-organized and effective Presentation
· Creative & Innovation
· Relationship Management at multiple levels with private companies and government agencies.
· Ability to conceive of, generate and negotiate alternative solutions with Individuals / large Corporates/ Government level approvals where a clear precedent may not exist.
· Socially perceptive
· Information Technology areas – MS Office, Internet, Email & CRM
Knowledge:
· Familiarity with UAE labor and immigration ministries and other government bodies including knowledge about UAE labor and immigration laws and tactical processes
· Business knowledge of different industries.
· Knowledge of Business Modeling, feasibility, and business planning.
Qualifications and Preferences:
· Fluency in English, written and verbal. Arabic preferred.
· Ability to work in a fast-paced environment, managing achievement of targets as per company specifications.
· Ability to effectively communicate with internal and external customers to provide support and resolve issues, if any.
· Individuals currently on dependent sponsorship can join immediately.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
Way of Apply For Concentrix Careers:
Candidates who want to apply for Concentrix Jobs for Business Setup Advisor Post. You can fill the application form as per the information given below.
- Visit the official website of Concentrix online portal.
- Click on the option of Concentrix Careers.
- After then will get Concentrix Jobs Notification List 2022.
- You will be able to apply for yourself by clicking on suitable jobs.
- You can click on the below Direct Link to Apply for this job post.
Concentrix Jobs 2022 – Apply Now
Concentrix Jobs 2022 – Careers for Senior UX designer Jobs in Dubai
Concentrix Jobs 2022:- Concentrix has published a Jobs notification for Senior UX designer Position. Candidates Interested In Taking Jobs At Concentrix Can Apply For This Senior UX designer Vacancy Position. The location of this Senior UX designer Position in UAE.
All the candidates who want to apply for this job can apply according to their qualifications before the last date. According to this Concentrix Notification 2022, the salary for the post of Senior UX designer is going to be AED 7,230.00-13,600.00 monthly.
Concentrix Job description related to this Senior UX designer Post likes Job request number, Job Location, Educational Qualification, age limit, Salary, and Other benefits provided in details below. You should check all details before applying.
Concentrix Jobs Recruitment Details:
| Name Of Organization |
Concentrix |
| Job Profile |
Senior UX designer |
| Job Type |
Hotel Jobs in UAE |
Salary
|
AED 7,230.00-13,600.00 Monthly |
| Job Location |
Dubai Vacancy |
Job Description Concentrix Vacancy:
Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale.
We are looking for a Senior User Experience Designer, who enjoys the challenge to join us in our London office. Someone with outstanding research, strategy, and design skills who has a passion for advocating a strong UX-led design approach and is excited to work in a collaborative environment. Figma experience is a must.
UX focuses on the user, the business goals of the product, and the problem(s) it is solving. Gathering and synthesizing data about the market, user needs, and behaviors through desk and field research and testing ideas and concepts. We’re looking for someone who is a thinker, problem-solver, and an advocate for human focussed design solutions.
As a Senior User Experience Designer, your core skills are empathy with users, creative and analytical thinking, and designing meaningful experiences. You will be a part of a cross-functional team, developing the user experience and leading user research activities from the beginning, building a strong relationship with the client and your team. You will work in close collaboration with analysts and software engineers and conduct quantitative & qualitative user research to make informed decisions.
A highly collaborative individual who is as fascinated with design and technology as we are.
Fascinated by how things work, can ‘join the dots’ creatively, solve problems, and take advantage of opportunities.
A problem solver.
5+ years experience working in a UX Design role.
Proven experience inspiring clients and turning ideas into world-class experiences
Previous experience working in an agency or for a consultancy
Extensive experience in crafting user experiences for mobile and web
A solid background in facilitating workshops/effectively running stakeholder workshops
Experience in research techniques and usability testing
The innate ability to empathize with people and appreciate their context, culture, and habits
The ability to engage stakeholders to elicit business requirements & communicate the ‘why’ behind your work
Solid knowledge of Human Centred Design principles
Deep knowledge of contemporary design and user experience methodologies and principles.
An understanding of the importance of how data can inform design solutions
Experience working in agile environments
A positive outlook and minimal ego
Way of Apply For Concentrix Careers:
Candidates who want to apply for Concentrix Jobs for Senior UX designer Post. You can fill the application form as per the information given below.
- Visit the official website of Concentrix online portal.
- Click on the option of Concentrix Careers.
- After then will get Concentrix Jobs Notification List 2022.
- You will be able to apply for yourself by clicking on suitable jobs.
- You can click on the below Direct Link to Apply for this job post.
Concentrix Jobs 2022 – Apply Now
Concentrix Jobs 2022 Apply Online For Team Leader Jobs in Dubai. Get Government free Jobs Alert in Dubai. Current Concentrix United Arab Emirates Jobs. Latest Concentrix Jobs in UAE. Concentrix Jobs Careers. Concentrix Careers Employment News 2022.
Candidates who are preparing for Concentrix Jobs Employment in UAE. We want to tell them that lots of jobs are available on the Concentrix Careers website. Job seekers can make here Concentrix Jobs Search according to their ability and grow their career with Newest 2022-2023 Concentrix Jobs Opportunity.
Concentrix Jobs 2022 – Careers for Team Leader Jobs in Dubai
Concentrix Jobs 2022:- Concentrix has published a Jobs notification for Team Leader Position. Candidates Interested In Taking Jobs At Concentrix Can Apply For This Team Leader Vacancy Position. The location of this Team Leader Position in UAE.
All the candidates who want to apply for this job can apply according to their qualifications before the last date. According to this Concentrix Notification 2022, the salary for the post of Team Leader is going to be AED 8000.00-18000.00 monthly.
Concentrix Job description related to this Team Leader Post like Job request number, Job Location, Educational Qualification, age limit, Salary, and Other benefits provided in detail below. You should check all details before applying.
Concentrix Jobs Recruitment Details:
| Name Of Organization |
Concentrix |
| Job Location |
Dubai Vacancy |
| Job Profile |
Team Leader |
Salary
|
AED 8000.00-18000.00 Monthly |
Job Type
|
Hotel Jobs in UAE |
Job Description Concentrix Vacancy:
ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES
Manage the daily operations and admin as assigned but not limited to
Effectively managing Emails, paperwork, leave requests, planning, scheduling meetings, taking minutes, monitoring performance, reporting and many other organizational tasks.
Actively involved on client calls and ensuring that updates are timely communicated to the team.
Working with colleagues to effectively run the Contact Centre operation.
Interviewing and hiring of appropriate candidates, as needed.
Preparing reports and analyze data to self-understand and assist in management decisions.
Lead and motivate the team
Providing supervision and motivation of staff to foster competitive performance.
Ensuring efficient and productive handling of inbound call volumes.
Ensuring that staff has the necessary information, knowledge, and training to efficiently perform all job responsibilities.
Maintaining knowledge of all programs/projects the inbound unit supports.
Assisting staff with questions pertaining to the products and services offered by the client.
Receiving and responding promptly and accurately to all customer inquiries and complaints via telephone that have escalated to the supervisory level.
Institute creative & innovative Rewards & Recognition activities for enhancing team performance and motivation.
Fostering career advancement of the team members within the project or lateral movement.
Manage performance
Ensuring that all key metrics of performance as per the Client SLA are met and exceeded through regular call monitoring, observed listening, live chat for query handling and on call assistance.
Set objectives and clearly communicate goals and targets that needs to be met every month.
Providing ongoing guidance, training, coaching, mentoring and motivation to staff to ensure exceptional performance and maximum utilization of resources.
Monitoring and assessing staff performance and administer feedback daily, monthly and yearly.
Monitoring, reviewing and providing regular feedback to staff on the quality and quantity of work produced.
Assessing staff capabilities and identifying appropriate development and training opportunities.
Setting the appropriate expectations of conduct and professionalism through example.
Managing people metrics within the team eg. attrition, absenteeism, schedule adherence etc.
Working with other supervisors and management team members to support advisors and maximize customer satisfaction.
Client Management
Effectively managing and strengthening relationship with the Client representative/s.
CANDIDATE PROFILE
Firstly, you are a people person and a reliable teammate. You are adaptable and a clear communicator, able to tailor your approach dependent on each individual team member. You have a passion for customer service and getting it right for our client/s.
• You have 1+ years of experience in Customer Service in exceeding metrics and leading individuals to success within a BPO setting.
• A bilingual English (B2+ level) and native Arabic speaker.
• Strong communication and interpersonal skills.
• Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor’s degree.
• You infuse joy and humor wherever possible, making work genuinely fun for yourself and those around you.
• Analytical, efficient and thorough.
• Proficiency with technology, especially computers, software applications, and phone systems.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Way of Apply For Concentrix Careers:
Candidates who want to apply for Concentrix Jobs for Team Leader Post. You can fill the application form as per the information given below.
- Visit the official website of Concentrix online portal.
- Click on the option of Concentrix Careers.
- After then will get Concentrix Jobs Notification List 2022.
- You will be able to apply for yourself by clicking on suitable jobs.
- You can click on the below Direct Link to Apply for this job post.
Concentrix Jobs 2022 – Apply Now
Concentrix Jobs 2022 Apply Online For Customer Service Advisor Jobs in Abu Dhabi, UAE. Get Government free Jobs Alert in Abu Dhabi, UAE. Current Concentrix United Arab Emirates Jobs. Latest Concentrix Jobs in UAE. Concentrix Jobs Careers. Concentrix Careers Employment News 2022.
Candidates who are preparing for Concentrix Jobs Employment in UAE. We want to tell them that lots of jobs are available on the Concentrix Careers website. Job seekers can make here Concentrix Jobs Search according to their ability and grow their career with Newest 2022-2023 Concentrix Jobs Opportunity.
Concentrix Jobs 2022 – Careers for Customer Service Advisor Jobs in Abu Dhabi, UAE
Concentrix Jobs 2022:- Concentrix has published a Jobs notification for the Customer Service Advisor Position. Candidates Interested In Taking Jobs At Concentrix Can Apply For This Customer Service Advisor Vacancy Position. The location of this Customer Service Advisor Position in UAE.
All the candidates who want to apply for this job can apply according to their qualifications before the last date. According to this Concentrix Notification 2022, the salary for the post of Customer Service Advisor is going to be AED 2500.00-10000.00 monthly.
Concentrix Job description related to this Customer Service Advisor Post likes Job request number, Job Location, Educational Qualification, age limit, Salary, and Other benefits provided in detail below. You should check all details before applying.
Concentrix Jobs Recruitment Details:
| Name Of Organization |
Concentrix |
| Job Location |
Abu Dhabi, UAE |
| Job Profile |
Customer Service Advisor |
Salary
|
AED 2500.00-10000.00 Monthly |
Job Type
|
Hotel Jobs in UAE |
Job Description Concentrix Vacancy:
Way of Apply For Concentrix Careers:
Candidates who want to apply for Concentrix Jobs for Customer Service Advisor Post. You can fill application form as per the information given below.
- Visit official website of Concentrix online portal.
- Click on the option of Concentrix Careers.
- After then will get Concentrix Jobs Notification List 2022.
- You will be able to apply for yourself by click on suitable jobs.
- You can click on the below Direct Link to Applying for this job post.
Concentrix Jobs 2022 – Apply Now
