Careem Dubai Jobs 2022 Apply For Account Manager Associate Jobs in Dubai, United Arab Emirates

Account Manager Associate
at Careem
Dubai, United Arab Emirates
At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa, and Pakistan. We’re pioneering the development of innovative services to aid the mobility of people, the mobility of things, and the mobility of money.

We’re in the driving seat as we help to define how technology will shape progress in some of the fastest-growing countries in the world. Our teams are building tech to meet the needs of the future in areas including data and AI, e-commerce, technology-enabled logistics, maps, identity, and fintech.

We’re well placed to solve complex and meaningful challenges at scale, with deep tech expertise, strong regulatory relationships, a local presence, and increasingly specialized global teams which are structured to operate as autonomous start-ups. Our team of over 400 engineers and developers is empowered to develop cutting-edge technology every day.

Careem was established in July 2012, became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020, and today operates in over 100 cities across 12 countries.

About the Role

The role of Account Manager Associate calls for a rare combination of negotiation expertise, relationship management, business strategy, operational excellence, and problem-solving. A successful Account Manager Associate deeply understands our key restaurant partners to best be able to identify and improve the core business metrics for both the restaurant and Careem.

About the Team

You will get to be part of a dynamic and autonomous team from Careem veterans to new tigers who joined on a mission to build Careem Food all aligned on the same values of ownership, shooting to the moon, and being of service to customers, partners, colleagues, and captains.

What you’ll do

Key Account Management: Develop strong long-lasting relationships as the main point of contact. You are responsible for the Key restaurant partner’s engagement and satisfaction.
Growth: You are responsible for driving business growth of Accounts and improving on their commercial and operational performance
Analysis: Analyze data on accounts performance and quantify your actions. All decisions should be backed up by data to improve the performance of key accounts.
Performance Meetings: You complete merchant performance reviews monthly and draw out next month’s plans based on what was discussed.
Partner with internal teams: Work closely with internal stakeholders and supply, merchant, and customer domains to ensure meeting growth objectives.

What you’ll need

Previous experience in Account Management and Commercial roles
Excellent attention to detail, people skills, and organization skills.
Ability to create and maintain relationships
Strong problem-solving skills and comfortable analyzing data
Demonstrate experience using Microsoft Office tools and related project/program management applications to drive best practice
You must be a self-starter as we’ll look for you to manage your own time and priorities here.

Where you’ll be

Even though we are working remotely, we are strong believers in collaboration and the power of building social connections with our teams. For that reason, our offices are still open and provide plenty of collaboration-friendly spaces at times when teams need it or if you need a quiet space to work outside of your home.
You’ll be working in the location you’re hired from. Due to legal and compensation considerations, you will need to be based out of the country you’re hired from as your primary work location.
What we’ll provide you
In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this. As a Careem colleague you will be able to:

Be part of a Remote-First organization
Work from any country in the world for 60 days a year
Use Unlimited Vacation days throughout the year
Access fitness reimbursements for health activities including gym, health club, and training classes.
Work and learn from great minds
Create impact in a region with untapped potential
Explore new opportunities to learn and grow every day

At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa, and Pakistan. We’re pioneering the development of innovative services to aid the mobility of people, the mobility of things, and the mobility of money.

We’re in the driving seat as we help to define how technology will shape progress in some of the fastest-growing countries in the world. Our teams are building tech to meet the needs of the future in areas including data and AI, e-commerce, technology-enabled logistics, maps, identity, and fintech.

We’re well placed to solve complex and meaningful challenges at scale, with deep tech expertise, strong regulatory relationships, a local presence, and increasingly specialized global teams which are structured to operate as autonomous start-ups. Our team of over 400 engineers and developers is empowered to develop cutting-edge technology every day.

Careem was established in July 2012, became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020, and today operates in over 100 cities across 12 countries.

About Careem

Careem is the leading technology platform in the greater Middle East region, spanning from Morocco to Pakistan. A pioneer of the region’s ride-hailing economy, Careem is now expanding its services across its network to include payments, delivery of food, and grocery and quickly becoming the region’s everyday Super App. Established in July 2012, Careem operates in more than 100 cities across 13 countries, has created more than one million job opportunities in the region, and hosts over 30 million customers. Careem became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020.

Our team is growing rapidly, and we are looking for talented colleagues to help us in our mission to simplify and improve the lives of people and build a lasting institution that inspires.

Why join our journey

When you start your journey at Careem, you’ll be empowered to drive impact across a region of 600 million people, supported by our community of colleagues from over 75 nationalities. Whether you’re creating codes for our Super App or finding new ways to bring our platform to the people in your city, you’ll have the opportunity to learn and grow every day to develop alongside talented and inspiring people from around the world. As a colleague at Careem, you’ll be empowered to take ownership of your work, be of service to our Captains, customers and partners as we build the region’s Super App, all while shooting for the moon to create impact across the region.

About the team

Careem Grocery is on a mission to reinvent the way people shop for grocery, pharmacy and retail products. As an exciting new vertical within Careem (a startup within a startup), we’re in the early stages of building our product and have plenty of interesting and fundamental challenges to solve in order to achieve our ambitious growth goals in this burgeoning space.

What you’ll do

Create & Maintain delivery schedules between Distribution Center, Suppliers & Stores for inventory transfer
Ensure timely returns of all damaged, expired and non-usable items from Stores to Suppliers.
Maintain master data for all SKUs, ensuring product configurations, and phase in/ out information are accurately captured from Suppliers and reflected on internal systems.
Lead cost-optimization efforts to drive down Inventory Handling costs.
Work closely with the Operations team on effective space utilization.
What you’ll need

Successful candidates will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer centricity, and a strong alignment with our core values and purpose.

At least 2+ years of experience in a supply chain role or similar. Time spent in tech, logistics, or a start-up is a plus
Bachelor in Engineering, with a focus on Supply Chain or Operations Management, is a plus.
Strong analytical capabilities, and mastery of Excel are required. Bonus points for technical ability in SQL
Grittiness. You never hesitate to roll up your sleeves and address something hands-on, and you persevere when others fall away
High level of attention to detail & speed of execution, the role will require lots of daily operational follow-ups.
Strong communication skills, as you will need to communicate with all levels of Supplier & DC operation teams.
Self-starter – the ability to self-serve, investigate and get the data we require will make you much more effective in this role
What we’ll provide you

In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this.

As a Careem colleague you will be able to:

Be part of a Remote-First organization
Work from any country in the world for 60 days a year
Use Unlimited Vacation days throughout the year
Work and learn from great minds
Create impact in a region with untapped potential
Explore new opportunities to learn and grow every day
What we’ll provide you
In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this. As a Careem colleague you will be able to:

Be part of a Remote-First organization
Work from any country in the world for 60 days a year
Use Unlimited Vacation days throughout the year
Access fitness reimbursements for health activities including gym, health club, and training classes.
Work and learn from great minds
Create impact in a region with untapped potential
Explore new opportunities to learn and grow every day