Al-Futtaim Jobs Career 2022 Apply Now For Digital Sales Representative Jobs in Dubai, United Arab Emirates

Overview of the role

Listen and engage proactively with customers through digital channels, identify the customers’ concerns, address their needs, and identify opportunities to generate sales and customer satisfaction.

What you will do

1-Listen and engage proactively with customers through digital channels

2-Address customers’ ‘Home Furnishing’ needs, and identify opportunities to generate sales and customer satisfaction

3-Answer questions about the products, emphasize the features of products to highlight how they solve customer problems

4-Up-selling and cross-selling

5-Meeting sales targets

6-Gather customer feedback and share with the concerned teams

7-Able to proactively present/customize best possible options to meet the customer needs,

8-Develop and maintain good relations and excellent collaboration with all team members and stakeholders, within and outside IKEA Communication.

9-Develop and maintain a vast knowledge of the products/services being offered.

10-Stay on top of all trends, apply the changes on the digital platform as per the Customer needs, and IKEA positioning and communication strategies, and maintain best practices.

Required skills to be successful

A-Previous sales experience. Excellent communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers

B-Active selling and support customers with product expertise, through digital channels.

C-Customer service skills to listen to the concerns of a customer and be able to address their needs

D-Tech Savvy to be able to get a grip of all the digital tools and use it on a fast and efficient way

What equips you for the role

A-Minimum 2 years of experience in a similar role (E-Commerce and retail experience desirable)

B-Confidence and strong self-assuredness to succeed in cold-calling customers and making a sale

C-A strong understanding of the products and services

D-Patience when handling tough cases

E-Experience with help desk software and remote support tools

Buying Assistant | Watsons | Dubai

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 150621

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The Buying Assistant coordinates, executes, and manages the activities of a buying department, classification, or key programs, depending on scope and complexity, and assists the Category Buyer in developing, executing, and communicating a product strategy that meets or exceeds financial goals.

What you will do:-

Description of Accountability:

Performance Analysis

Assist and coordinate merchandising and promotional activities to ensure the successful execution
Works with cross-functional team to ensure timely and accurate execution of new store assortments and quantities.
Develops performance reports to determine appropriate allocation for maximum results.
Develops in-store stock analysis by size for key classifications i.e. Exclusive brands and other brands
Handle queries from suppliers and work closely with suppliers to ensure the timely submission on proposals
Assist in price checks and obtain samples from suppliers
Communicates out-of-stock concerns to the Buying and Planning teams
Assist to communicate effectively with Operation and Trading Support for promotions and Trading activities
Manages and checks PO created in SAP
Raises shipment, PO discrepancy reports

Performance and Financial Goals Achievement

Ensures the timely and accurate execution of new store assortments as well as initial distributions and replenishment for existing locations
Maintains correct stock levels by store
Meets or exceeds sales, gross margin, and inventory turn goals.
Analyzes and communicates location performance, including sales/inventory comparisons, seasonality, and marketing impacts.
Develops departmental distribution strategies to capture location-based opportunities through quantifying volume and profit opportunities analysis.
Follows product from receipt at the Distribution Centre, to point of allocation and completes receipt at store level. This is most important at floor set time periods
Generate and review a range analysis report at the end of each phase/season to share successes and learn from any mistakes

Field Communication

Participates in weekly cross-functional meetings to share information on current business issues
Develops knowledge of regional variances and store attributes and trends through data analysis and field communication.
Develops effective field relationships to capture location opportunities and/or liabilities

Required Skills to be successful:

Microsoft Office, particularly Excel
PC skills
You must possess strong decision-making skills.
You will have excellent attention to detail.
Results-driven
Individual Accountability
Communication & interpersonal skills
Personal Integrity
Strong analytical skills & problem-solving skills
Ability to follow up on outstanding issues
Ability to work effectively as part of a team
Ability to manage time & work under pressure
Readiness to persevere with difficult tasks
Ability to be assertive without being aggressive
Able to focus and drive tasks to completion

What equips you for the role:

Bachelor’s Degree (Masters Preferred)
6-7 years experience in a similar field
Proven ability to achieve goals.
Thinking and Analytical Skills.
Business Acumen
Leadership Skills and Strategic Thinking
Good communication skills
Excellent relationship skills
Accountability

UAE National_Senior Process and Compliance Specialist | Finance Fashion Retail | Dubai,UAE
Date: 01-Nov-2022

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 137425

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role

Assist Management team within the Fashion Division in ensuring that all operational, inventorial and financial controls are adequately & uniformly formalized and implemented for the respective business units across all geographies to mitigate risk of loss, safeguard assets and improve operational efficiency.

What you will do

Assist in cross-functional business projects across Premium Fashion Division.
Review controls and Implement standardised compliance systems
Analyse store operations and work flow of the retail stores to identify opportunities.
Implement improvements in existing processes to improve operational efficiency
Train stakeholders on Processes and Procedures (SOP’s)
Review performance on Key operational areas relating to Store Operations and Inventory Control.
Monitor and measure the benefits of post process implementation to track progress.
Assist in Project Based Engagements and Operational due diligence for new business acquisitions.
Implement & develop Critical Path for Store Opening
Checklist for Store Closure – Cash, Stocks & Fixed Assets
Plan, schedule and facilitate Physical Inventory Counts at Premium Fashion Stores as per Al Futtaim standard procedures.
Physical Inventory Count Analysis and Consolidation
Implement control mechanisms based on Count results

Required skills to be successful

Advanced Excel & MS office
Analytical, Time Management
Communication, Leadership
Reporting Skills.

What equips you for the role

3-5 years of retail operations experience on a supervisory level.
Working knowledge on SAP or other ERP’s
Accounting knowledge & Managing Processes
Teamwork

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

JOB RESPONSIBILITIES:

• Offer personalized services
• Operate the Retail Pro system, in all areas relating to sales transactions, cash handling, stock inquiry, and customer database input and participate in inventories
• Greet, serve and advise all customers in a personalized way
• Be proactively involved in cross and up-selling on all products in his / her category, and able to introduce new categories
• Participate in customer events
• Collect / register and update information in the customer database / client book
• Able to present & sell the whole product range by developing strong product knowledge
• Respect the in-store display and stock / back-office organization
• Inform customers of new products and share feedback with management
• Communicate and deal with all different customer levels and nationalities
• Respect grooming/policies and procedures / internal control
• Build, strengthen and follow-up relationships with existing customers and acquire new customers
• Hands-on involvement in-store operation (replenishment, standards, delivery)
• Achieve individual sales targets and contribute to the achievement of store target

JOB REQUIREMENTS:

• Proactive with good team spirit and able to take initiatives
• Computer skills.
• Retail operational skills (stock, VM, systems, cash…)
• Integrity and trust
• Customer service and results-oriented
• Excellent relationship skills

QUALIFICATION & EXPERIENCE:

• 1- 2 years of experience in the retail or hospitality industry
• Good knowledge of the fashion/beauty industry and trends

Date: 20-Sep-2022

Location: Abu Dhabi, AE

Company: Al Futtaim Private Company LLC